ArchiTeam Membership & Insurance Renewals FAQ

Please check to see if your question is answered below before contacting the office. We are currently facing an influx of emails due to the renewal period and would appreciate your patience and understanding.

I’ve submitted my application, paid, and have received my certificate of currency. Why am I getting this reminder?

Thank you for submitting your renewal application and paying so promptly. This reminder goes out to all members just in case it’s missed. If you have already actioned your application and received your documents, you can ignore this reminder. You may receive further reminders during this renewal period. We ask for your patience in receiving these as we must ensure all members receive a reminder. Please do not unsubscribe as this may mean you’ll miss reminders for the next year.

I’ve submitted my application and paid but haven’t received my sales receipt or certificate of currency yet.

We apologise for the delay. Due to the high volume of applications, it may take us some time to process and issue your sales receipt and certificate of currency. Please allow 5-7 business days for this process to occur. Rest assured that we are doing our best to expedite the process and will notify you as soon as your documents are ready.

Please refrain from emailing to follow up on your application if you’ve submitted one as this will cause further delays. Due to the influx of renewal applications, please allow a minimum of 5 business days for your application to be processed. If you haven’t received anything back after 5-7 business days, you can follow up with the office then admin@architeam.net.au.

I’ve submitted my application already but haven’t heard back – what’s going on?

We apologise for any inconvenience caused. We are currently experiencing a high volume of applications, which may cause some delays in our response time. Please bear with us as we work to process your application as quickly as possible. If you haven’t heard anything back within 5-7 business days of your application, you can follow up with the office by emailing admin@architeam.net.au. Please provide as much detail as possible with your email, such as your name, member number and business name so that we can locate your renewal as quickly as possible.

I didn’t receive a renewal letter from Insurance Director John on 6/5/2025. How do I submit a form?

If you didn't receive your renewal letter, you can still submit your renewal form by going to this link.

My projected income is $0, therefore I don’t need insurance. What are my options?

We understand that your circumstances may change, and we want to make sure that you are adequately covered. Please be advised that for architects ceasing their practice, it is vital that run-off insurance is to ensure protection is in place in the event a claim arises.

We recommend our members purchase Run-Off insurance for a min period of 7 years to coincide with the statute of limitations. Under the statute of limitations, companies and directors can be held liable for decisions made for up to min 7years.

If you believe that you have no exposure to liabilities or claims from your work in the last 7 years, you may choose to let your insurance lapse. You would need to be 100% certain that there is no way a claim would be brought against you for this work. Or, at least willing to fund your own defence in the event a claim arises in the future, and you do not choose to purchase run-off cover. ‍

If you would like to apply for run-off insurance, please complete a run-off application here: https://architeam.abcountrywide.com/architeam-runoff-insurance/

Can I pay for my membership and insurance in instalments?

No, the full amount must be paid upfront to ensure you are fully covered.

I have another question that isn’t listed here.

Please visit https://www.architeam.net.au/membership/faq and check whether your question has been answered here first, as response times for the office are longer and these will delay processing of renewal applications.